Job: Pool Server -Hotel Valley Ho

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Posted: 09/22/2017

Job Status: Part Time

Job Reference #: 1321

Job Description

Position Summary:      To work within the framework of a quality Food and

  

Beverage service team.  To serve cocktails and food to our guests in a

  

personable, courteous and professional manner.

    

Responsibilities include:

  
     
  • Be thoroughly  familiar with all standards of proper service etiquette and adhere to these  standards throughout our guests dining experience. Will offer misting  service and towels to guests. 
  
     
  • Greet guest  within one minute of seating with cup or cups of ice water and take  beverage order.  Also required to  service items from a limited menu. 
  
     
  • These items  will be ordered through the micros system and picked up from  the Pool Kitchen.
  
     
  • Know all menu  items including ingredients, preparation, required condiments and specific  service.
  
     
  • Have a strong  working knowledge of the micros ordering system and other  check processing procedures.
  
    • Be aware of all liquor laws as well as company and departmental policies regarding consumption of alcoholic beverages.
  
    • Know all spirited beverages available including ingredients, garnish and specific service. Also, must have a strong knowledge of the resort dining room menus and hours of operation.
  
     
  • Obtain service  report from micros system and  finalize all transactions.  Will be  responsible and held accountable for all unsigned guest checks and will  report these to the manager.
  
     
  • Complete  requisition for all required paper goods, beverage supplies and perishable  items.
  
     
  • Prepare your  own drinks and garnish to standard recipes.
  
     
  • Ensure all  pool tables, chairs, and cabana’s in service are clean and orderly.  Maintain cleanliness of these tables and chairs throughout the service period.  Pick up litter around service and guest  area when necessary.
  
     
  • Empty  glassware and dirty dishware will be removed promptly. After guests have  departed, will remove dirty dishware and wipe and reset table.
  
     
  • Cigarette  pails will be kept clean and free of butts.
  
     
  • Check side  duty list for opening and closing procedures.
  
     
  • Be familiar  with emergency safety measures including CPR, the Heimlich Maneuver and  fire evacuation procedures.
  
     
  • Determine  gratuity distribution according to set department standards.
  
     
  • Attend all  scheduled staff meetings and supplemental training sessions.
  
     
  • Will obtain  completed check from micros and present to the guest.  Finalize the check in system according  to method of settlement.
  
     
  • Able to  professionally service guests’ poolside without assistance during typical  service demand.
  
     
  • No Cell phones  or personal calls except in emergencies.   No smoking during service.   No Gum Chewing anytime.
  

Specific job knowledge, skill and ability:

  

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he/she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

  
     
  • Previous food  and beverage experience preferred.
  
     
  • Excellent  physical condition in order to lift moderate weights and remain on feet  for a prolonged period of time. Must be able to carry food and beverages safely  and professionally.
  
     
  • A sincere  desire to provide the utmost in guest service.
  
     
  • Solid  interpersonal and communication skills.   Pleasant personality to effectively deal with guest questions and  service, and to contribute to the overall atmosphere of teamwork with  fellow employees.
  
     
  • Strong  attention to detail a must.
  
     
  • Well-groomed  appearance according to company standards.
  
     
  • Must  adhere to practices of occupational safety and  health including wearing personal protective equipment when  required.
  

Uniform Requirements:

  
     
  • Company will  provide shirt and shorts (men) skort (women).  Employee will be responsible for keeping  uniform neat and clean.
  
     
  • Employee will  provide white sneakers, white socks, white belt, white pants or shorts.
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Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

Apply Online

Contact Us

(480) 248-2021
(480) 421-7719 fax

Send Message
http://www.hotelvalleyho.com/

Locations

Hotel Valley Ho
6850 E. Main Street
Scottsdale, AZ 85251
Not Specified
-
Not Specified, NS 99997
Hotel Valley Ho
Not Specified

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