Job Description

Come be a part of something bigger!

Benchmark | Pyramid is a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home.  Here are just some of the great benefits we offer:

  • Full Time employees have access to Medical and Dental insurance to fit your needs
  • Benchmark University (You can grow both personally and professionally through on-line webinars and self-study courses) 
  • 401K match (Let us help you build your financial future)
  • Companywide Hotel Room Discounts (Who doesn’t love to get away)
  • Paid Time Off
  • Employee Assistance Program (We are here to support you)
  • Employee family events (bring the kids!)
  • Partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a few
  • Many more, please inquire for more details

The Assistant Director of Human Resources assists in planning, directing, and coordinating all functions of the Human Resource Management program including employee onboarding and orientation, performance management, staff development, and workforce communications.

What you will have an opportunity to do:

We are looking for a dynamic, engaging, and culture-driven Assistant Director of Human Resources to lead and cultivate a "People First" culture.  This position will assist the hotel leadership team with a focus on driving service excellence through the development of culture, recruitment and retention, talent management, and coaching for the property.

Your role:

  • Partner with the Director of Human Resources and property leadership team as the leader of culture.
  • Guiding the talent & culture strategy including all areas of the employee experience.
  • Guiding the selection processes and onboarding, ensuring the employment experience aligns with hotel culture. Create a strategic plan staffing needs. Coordinates job postings utilizing an applicant tracking system. Ensures the selection and interviewing process is within guidelines set by the EEOC.  Coordinates recruitment for candidates
  • Coordinate annual benefits enrollment, billing/reconciliations, and ongoing team member questions, and needs.
  • Internal communication management for associates.
  • Work with leaders to manage performance feedback and talent management.
  • Facilitates training and onboarding ensuring completion and compliance.
  • Partner with hotel leadership to develop and manage employee recognition and programs.
  • Maintain compliance with federal and state labor law, including EEO, wage & hour, and regulatory agencies.
  • Assist with the development of the wage and salary program; ensuring wages are competitive with other hotels in the area.
  • Ensures that all employee changes are processed timely in the HCM platform.
  • Conduct management training and advise management of labor law issues.  Ensure management is compliant with all current state and federal labor laws.
  • Monitor Worker's Compensation programs, ensuring claims and reports are submitted on a timely basis.
  • Establish an "Open Door Policy" with associates to ensure the atmosphere is one of management involvement.

What are we looking for?

  • 3-5 years of Human Resources related experience required, preferably in the hospitality or similar industry.
  • Knowledge of governmental employment laws
  • Excellent computer proficiency needed
  • Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning
  • Be able to convey information and ideas clearly, both orally and written.
  • Bilingual abilities (English/Spanish) are a plus.
  • Be able to evaluate and select alternative courses of action quickly and accurately.
  • Be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary
  • An effective listener, understanding and clarifying concerns and issues raised by team members
  • Must have a good rapport with people and have a genuine concern for the associates well being.

Benchmark Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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