Banquet Server On-Call
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To be the "benchmark" by which all others are judged takes passion, courage, and dedication. We invite you to explore our extraordinary offering of unique opportunities, all with a common goal of providing an unforgettable journey.
Job Description Summary:This position contributes to Hotel Valley Ho’s success by providing guests with high-quality, food and beverage service. Serve food to guests in a personable, courteous, and professional manner ensuring a positive dining experience.
- Be familiar with all standards of proper service etiquette and adhere to these standards throughout guests' dining experience.
- Attend all scheduled staff meetings, roll call meetings before events, and supplemental training sessions.
- Be aware of all liquor laws as well as company and departmental policies regarding the consumption of alcoholic beverages.
- Be familiar with emergency safety measures.
- Set up the event room as instructed by the Captain and/or Manager to include linen, service ware, and glassware.
- Greet guests and respond to request in a friendly and courteous manner.
- Serve food and/or beverage in the order and to the expectation of the Captain and/or Manager to ensure consistency throughout the event.
- Promptly bus dishes as guests complete each course and/or meal at the end of the meal or function.
- Replenish beverages as necessary and check with guests for overall satisfaction.
- Check the side duty list for opening and closing duties.
- Once the function is complete, reset the event room according to the Captain’s specifications to ensure the readiness of the room for the following function.
- Perform all assigned side work to include replenishing condiments and restocking the shelves with supplies.
- Abide by all State, Federal, and hotel liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
- Maintain a positive work atmosphere by acting and communicating in a manner that enables getting along with guests, vendors, co-workers, and management.
- Perform any other duties as assigned by the Banquet Captain and/or the Banquet Manager.
- No cell phones or personal calls and no gum chewing anytime
- Parking, eating & smoking in designated employee areas only
- One meal per shift is provided through the employee cafeteria only.