Job Description

                    

                   

                     

Position Summary:      To work within the framework of a quality

  

food and beverage service team. To provide guests with high

  

quality, consistent liquor product, served in a personable,

  

courteous and professional manner.

      

Responsibilities include:

  
     
  • Be thoroughly  familiar with all standards of proper service etiquette and will adhere to  these standards throughout guest service. Sales of food is an important  component of the job. Food should be suggested to every guest.
  
     
  • Be aware of  all local liquor laws as well as company and departmental policies  regarding consumption of alcoholic beverages. Must have completed Alcohol  Training Program.
  
     
  • Will know all  spirited beverages, cigars, and wines by the glass available.  Will be familiar with ZuZu wine list and  be able to talk about regions, styles, and varietals of wines offered.
  
     
  • Will know all  drink recipes including garnish, glassware to be used and specific  service, and will consistently use these recipes during production.
  
     
  • Will know all  drink prices and will consistently use these prices during service.
  
     
  • Have a strong  working knowledge of the micros ordering system and other  check processing procedures.
  
     
  • Be familiar  with requisitioning, receiving, rotation and stocking procedures of all  beverage items.
  
     
  • Be familiar  with emergency safety measures including the Heimlich maneuver and fire  evacuation procedures.
  
     
  • Will sign out  bar keys from security.  The keys  will remain on the person at all times during shift.  Bar is never to be left unlocked and  unattended.
  
     
  • Review  bartender production stations to ensure they are completely stocked for  quick and efficient service to the guests, waiters and cocktail servers.
  
     
  • Fill all ice  bins from ice throughout service.
  
     
  • Set up glass  washer with appropriate detergents and sanitizing solutions. Requisition  and stock cleaning chemicals as needed.
  
     
  • Ensure  cocktail server has completed all set up duties, and is ready to provide  quick and efficient service.
  
     
  • Will inform  ZuZu manager of any problems with beer, soda, or liquor dispensing  systems.
  
     
  • Will produce  drinks as ordered by cocktail server and/or food server through the micros  system. All direct guest orders will be entered into the P.O.S. system  before production.
  • Will use "bar brands" as specified when "call brands" are not requested by guest. Will produce drinks according to set recipes.
  


  
     
  • In the event  of a guest complaint, will replace drink and record on bad drink/spillage  log, and submit with closing paperwork (tracking slip attached with MOD  signature).
  
     
  • Will maintain  the bar area in a neat and clean manner throughout service.
  
     
  • For direct  guest orders, will obtain completed check from micros system  and present to guest. Check will be kept current at all times and ready to  present to guest.  Will finalize  check in system according to method of settlement.
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  • Perform post service duties in bar. Complete daily and weekly designated cleaning duties.
  
     
  • Obtain service  report from micros system and finalize all settlement  transactions.
  
     
  •  Return and sign in bar keys at security.
  
     
  • Work special  group functions as required.
  
     
  • Perform  special duties as requested by the food and beverage supervisors.
  
     
  • Attend all  scheduled staff meetings and supplemental training sessions including on  premise educational programs, wine tastings and daily pre-service  meetings.
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Opening Duties

  
     
  • Will pull all  working liquor bottles from lock up and set in appropriate display.
  
     
  • Will prepare  garnishes, juices, and mixes to cover the day’s business including any  scheduled group beverage functions.
  
     
  • Will set up  bartender prep stations to provide quick and efficient service to the  guests and cocktail servers.
  
     
  • Will take  inventory of all liquor bottles delivered from the storeroom to ensure the  order is complete, and reorder or obtain missing items.
  
     
  • Will complete  the daily cleaning assignment
  
     
  • Will wash, dry  and polish all glassware.
  
     
  • Will maintain  the lounge appearance throughout service. Before 8am wipe down all tables  straighten pillow and dust couches and chairs.
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Closing Duties

  
     
  • Will "gas" all  open wines and put away in proper storage.   Date all open wine bottles.
  
     
  • Will clean  entire bar area thoroughly; drain sinks, wipe dry and sanitize.
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  • Will melt ice  in bins, wipe dry and sanitize.
  • Will restock  backup liquor and wine and complete requisition for sodas, mixers, and  beer.
  
     
  • Will lock up  all cabinets & storeroom. Ensure that cigar cabinet is locked and  organized.
  
     
  • Bring any  remaining dirty plates and linen to kitchen.  Make sure linen is deposited in correct  bins.  Pick up any bar glasses from  dish station and return to bar. 
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Specific job knowledge, skill and ability:

  

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he/she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

  
     
  • Previous  bartender experience with working wine and spirits knowledge.
  
     
  • Must be keen  with an attention to detail. 
  
     
  • Pleasant  personality to effectively deal with guest questions and service, and to  contribute to the overall atmosphere of teamwork with fellow employees.
  
     
  • A sincere  desire to provide the utmost in guest service -- good communication  skills.
  
     
  • Well groomed  appearance according to company standards.
  
     
  • Good physical  condition in order to remain on feet for a prolonged period of time, up to  13 hours.
  
     
  • Must be able  to properly lift, move and carry product weighing in excess of 75lb., and  evaluate when assistance from another individual is necessary.
  
     
  • Must be able  to walk up a footstool to obtain and store liquor bottles in overhead  cabinets.
  
     
  • Must be able  to bend down repeatedly to store and obtain beverages from coolers.
  
     
  • Must be able  to operate glass washing machine.
  
     
  • Must be able  to have hands in ice, detergent and water continuously.
  
     
  • Must be able  to work in the vicinity of cigarettes and cigars.
  
     
  • Must be able  to work in an area with high noise levels (music, guest conversations),  and still maintain guest service.
  
     
  • Must be able  to work outdoors in extreme temperatures.
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  • Must adhere to practices of occupational safety and health including wearing personal protective equipment when required.
  

  

Uniforms Requirements

    
     
  • Proper professional  attire required and employee must be clean and pressed for each  shift. 
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  • No cell phones  or personal calls and no gum chewing anytime.
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  • Name tag must  be worn at all times.
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  • Parking,  eating & smoking in designated employee areas only.  One meal per shift is provided through  the employee cafeteria only.
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County Legal Requirements

  
     
  • Must possess a  valid Maricopa County Health Dept. Food Handlers card to be kept on file.
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  • Must have  completed County & State Liquor training. 
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Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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