Overnight Security Supervisor - Hotel Valley Ho
About Us
Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.
Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
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Location Description
Welcome to Hotel Valley Ho, nestled in the vibrant city of Scottsdale, Arizona, and proudly part of the Pyramid Global Hospitality portfolio. Boasting 241 stylish guest rooms and 13,000 sq ft of versatile meeting space across 11 rooms, Hotel Valley Ho is more than just a place to stay—it's a dynamic environment that seamlessly blends comfort with career opportunities. In the sun-soaked ambiance of Scottsdale, Hotel Valley Ho embodies the work culture fostered by Pyramid Global Hospitality, where professional growth and seizing opportunities are at the forefront. As a member of the Pyramid Global team, you'll enjoy benefits such as a 401k with a company match and recognition programs tailored to celebrate your achievements. Join us at Hotel Valley Ho, where your pathway to a fulfilling career is guided by an excellent People First Culture. It's about being part of a professional team that understands Scottsdale's unique energy while supporting your individual career journey. Welcome to a professional environment within Pyramid Global Hospitality that encourages your personal and professional development!
Overview
Position Summary:
The Security Supervisor is a key leadership position responsible for overseeing daily operations of the security team and ensuring the safety and security of all guests, employees, and property. Reporting directly to the Director of Security, this role involves coordinating staff, implementing safety protocols, and responding to incidents in a calm and professional manner. The Security Supervisor is expected to take a proactive and solutions-oriented approach to safety and loss prevention.
Key Responsibilities:
- Assist the Director of Security in developing, implementing, and enforcing security policies, procedures, and operational standards.
- Supervise security officers, including participating in hiring decisions, conducting performance evaluations, overseeing training, and managing daily work schedules.
- Respond to and investigate incidents, ensuring appropriate documentation, follow-up, and resolution.
- Contribute to departmental planning by recommending improvements to safety and security procedures.
- Conduct routine patrols and provide a visible presence to support the team and deter unsafe behavior.
- Ensure consistent and adequate security coverage of the property 24/7.
- Oversee key control systems in coordination with the Director of Security.
- Enforce occupational safety and health procedures, including the proper use of personal protective equipment (PPE).
- Coordinate and supervise security operations for special events as assigned.
Qualifications
Qualifications:
- Minimum of 3 years of experience in resort security or a comparable field, with at least 1 year in a supervisory role.
- Strong verbal and written communication skills in English.
- Ability to lead, motivate, and manage a team effectively.
- Excellent problem-solving skills and ability to remain composed in high-pressure situations.
- Proficient in Microsoft Office applications (Word, Excel, etc.).
- Ability to organize and prioritize work assignments efficiently.
Physical Requirements
- Frequent standing, walking, squatting, and stair climbing.
- Ability to lift and carry up to 50 pounds.
- Must be able to work in varying environmental conditions, including heat, cold, and inclement weather.
