Job Description


Position Summary:      To work within the framework of a quality Food and Beverage service team.  To assist pool servers and bartenders in providing outstanding service to our guests in a personable, courteous and professional manner.


Responsibilities include:


  • Be thoroughly  familiar with all standards of proper service etiquette and adhere to  these standards throughout our guests' pool experience.


  • Be aware of  the liquor laws as well as company and departmental policies regarding  consumption of alcoholic beverages.
  • Must have a  strong knowledge of hotel dining room hours of operation.
  • Obtain  necessary service ware items from the kitchen at the beginning of shift. Requisition  and stock towels and paper products as needed. Return all dirty service  ware to dishwasher at end of shift, and towels to housekeeping.
  • Provide  prompt, friendly, towel, misting and water service to all guests.
  • Assist in the  preparation of drinks, when needed, and garnish to standard recipes.
  •  Move umbrellas  and lounge chairs at the request of guests.
  • Ensure all  pool tables, chairs, and cabanas in service areas are clean and  orderly.  Maintain cleanliness of  these areas throughout the service period.   Pick up litter around service and guest area when necessary.
  • After guests  have departed, will remove dirty dishware, wipe, reset tables a well as  reset lounge chairs with new towels. 
  • Check side  duty list for opening and closing procedures.
  • Be familiar  with emergency safety measures including CPR, the Heimlich maneuver and  fire evacuation procedures.
  • Attend all  scheduled staff meetings and supplemental training sessions.
  • Ability to  professionally service guests’ poolside without assistance during typical  service demand.

Specific job knowledge, skill and ability:


The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he/she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.


  • Excellent  physical condition in order to lift moderate weights and remain on feet  for a prolonged period of time. Must be able to carry food and beverages  through crowded areas safely and professionally.
  • A sincere  desire to provide the utmost in guest service.
  • Solid  interpersonal and communication skills.   Pleasant personality to effectively deal with guest questions and  service, and to contribute to the overall atmosphere of teamwork with  fellow employees.
  • Strong  attention to detail a must.
  • Well-groomed  appearance according to company standards.
  • Must  adhere to practices of occupational safety and  health including wearing personal protective equipment when  required.


  • Proper  professional attire required and employee must be clean and pressed for  each shift. 
  • No cell phones  or personal calls and no gum chewing anytime.
  • Name tag must  be worn at all times.
  • Parking,  eating & smoking in designated employee areas only.  One meal per shift is provided through  the employee cafeteria only.


County Legal Requirement

  •  Must possess a valid Maricopa  County Health Department Food Handler's card, to be kept on file in Human  Resources.
  • Must have  completed County & State Liquor training. 


Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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