Job Description






Job Summary:   To work within the framework of a quality Food & Beverage Service team. Demonstrate a leadership role to all other staff members.  Responsible for staffing, training, and schedules of Pool staff.  Be dedicated to motivating staff to ensure the highest standard of service and presentation.


Responsibilities include:

  • Be thoroughly  familiar with the menus, ingredients and methods of preparation for each  dish served at the Pool as well as the Pool drink menu, wine list and  hours of operation for all food and beverage outlets. Has a thorough  knowledge of the pool layout and the property in general. Is knowledgeable  about Hotel Valley Ho and its amenities.
  • Exhibits  control of all shifts; monitors standards, cleanliness and team  performance relative to timing and accuracy with the goal of total guest  satisfaction. Trains and motivates staff, building morale and practicing  succession planning. Embraces and practices all Hotel Valley Ho standards.
  • Monitor towel  and dish pickup procedures, establishing timely pick-up and the overall  cleanliness of the pool deck as a high priority. Ensures Pool Deck, cabana  and Pool Bar areas are clean and organized, and that all equipment is  functioning properly, reporting any problems to the Director of  Engineering immediately.
  • Assists with  all functions as required by accounting; has strong working knowledge of micros  point of sale system, gratuity sheets, employee time edits, and cashier  close-outs.
  • Supervise all  food and drink orders to ensure they are prepared to standard recipes;  set-up and delivered on time.  
  • Should be  familiar with all positions in the Pool Bar, and be able and willing to  fill those positions when needed.
  • Attends weekly F&B and  Staff meetings; checks Banquet Event Orders to prepare for any scheduled  functions, and informs crew of upcoming events 
  • Be aware of  all liquor laws as well as company and departmental policies regarding  consumption of alcoholic beverages.
  • Assists with  Pool Bar inventories and controls costs. Performs monthly inventory and  reconciles with purchases to confirm accurate usage 
  • Coordinates  seasonal hours of operation changes. Communicates these changes to  appropriate staff in an efficient and timely manner.
  • Is familiar  with Maricopa County Health Code and assists with the compliance of the  Pool Bar and related employees. Trains staff accordingly, with regards to  ensuring cleanliness and organization of pool area, bar, kitchen, and mini  bar storage.
  • Performs any  other duties as assigned by the Food and Beverage Manager.

Specific job knowledge, skill and ability:


The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he/she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

  • Must be in  good physical condition; able to lift and quickly transport heavy trays  through wet and crowded areas.
  • Excellent  leadership, communication and interpersonal skills.
  • Able to work  outdoors in inclement weather when necessary. Works well under pressure.  Can handle hot plates and equipment.
  • Pleasant  personality to effectively deal with guests; questions and service, and to  contribute to the overall atmosphere of teamwork with fellow employees.  Strong attention to detail a must.
  • Must have  previous server/bartender experience. Is knowledgeable regarding food,  beverage and pool service techniques. Takes pride in their department and  property; is detail orientated.
  • Has a sincere  desire to provide the utmost in guest service.
  • Opera and  Micro experience a plus.
  • Must adhere to practices of occupational safety and  health.


Application Instructions

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