Job Description

Position Summary:

To work within the framework of a quality Food and Beverage service team. To serve cocktails and food to our guests in a personable,
courteous and professional manner.

Responsibilities:

  • Be thoroughly familiar with all standards of proper service etiquette and adhere to these standards throughout our guests dining experience.
  • Will offer misting service and towels to guests.
  • Greet guest within one minute of seating with cup or cups of ice water and take beverage order. Also required to service items from a limited menu.
  • These items will be ordered through the micros system and picked up from the Pool Kitchen.
  • Know all menu items including ingredients, preparation, required condiments and specific service.
  • Have a strong working knowledge of the micros ordering system and other check processing procedures.
  • Be aware of all liquor laws as well as company and departmental policies regarding consumption of alcoholic beverages.
  • Know all spirited beverages available including ingredients, garnish and specific service. Also, must have a strong knowledge of the resort dining room menus and hours of operation.
  • Obtain report from micros system and finalize all transactions. Will be responsible and held accountable for all unsigned guest checks and will report these to the manager.
  • Complete requisition for all required paper goods, beverage supplies and perishable items.
  • Prepare your own drinks and garnish to standard recipes.
  • Ensure all pool tables, chairs, and cabana’s in service are clean and orderly.
  • Maintain cleanliness of these tables and chairs throughout the service period. Pick up litter around service and guest area when necessary.
  • Empty glassware and dirty dishware will be removed promptly. After guests have departed, will remove dirty dishware and wipe and reset table.
  • Cigarette pails will be kept clean and free of butts.
  • Check side duty list for opening and closing procedures.
  • Be familiar with emergency safety measures including CPR, the Heimlich Maneuver and fire evacuation procedures.
  • Determine gratuity distribution according to set department standards.
  • Attend all scheduled staff meetings and supplemental training sessions.
  • Will obtain completed check from micros and present to the guest. Finalize the check in system according to method of settlement.
  • Able to professionally service guests’ poolside without assistance during typical service demand.
  • No Cell phones or personal calls except in emergencies. No smoking during service. No Gum Chewing anytime.

Specific job knowledge, skill and ability:

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he/she can perform the essential functions of the job, with or without reasonable accommodation, using some other
combination of skills and abilities.

  • Previous food and beverage experience preferred.
  • Excellent physical condition in order to lift moderate weights and remain on feet for a prolonged period of time. Must be able to carry food and beverages safely and professionally.
  • A sincere desire to provide the utmost in guest service.
  • Solid interpersonal and communication skills. Pleasant personality to effectively deal with guest questions and service, and to contribute to the overall atmosphere of teamwork with fellow employees.
  • Strong attention to detail a must.
  • Well-groomed appearance according to company standards.
  • Must adhere to practices of occupational safety and health including wearing personal protective equipment when required.

Uniform Requirements:

  • Company will provide shirt and shorts (men) skort (women). Employee will be responsible for keeping uniform neat and clean.
  • Employee will provide white sneakers, white socks, white belt, white pants or shorts.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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