Job Description

Position Summary:     


To work within the framework of the Room


Service Department service team, practicing established standards


and systems. Provides guests with a fully-stocked and well-maintained


mini-bar on a consistent basis throughout their stay.


Responsibilities include:

  • Stock the  mini-bar cart with the necessary items in order to maintain the par level  on a daily basis.
  • Clean and  defrost the mini-bars regularly and consistently.
  • Maintain a  fully stocked inventory of all min-bar items. If par level is low, order  the necessary items from the storeroom.
  • Inventory all  guest mini-bars on a daily basis and post the appropriate charges to the  room prior to guest departures.
  • Raising of  checks and maintain Mini-bar register.
  • Authorize to  enter in all guest rooms pertaining to mini-bar at any given point of  time.
  • Stock and  replace missing items, inspect, move and clean the min-bars in accordance  with departmental procedures and policies.
  • Maintain track  and complete daily worksheets of mini bar stock.
  • Responsible for replenishment of mini-bar items in rooms.
  • Responsible for maintaining the min-bar pantry in terms of par stock, stacking and cleanliness.
  • Ensure products in mini-bar are not expired and take the proper procedure to remove those products as necessary. 
  • Maintain and complete assigned floors and rooms requesting mini-bar service.
  • Ensure  rotation of all min-bar products.
  • Communicate  effectively with Room Service Captain any issues and/or concerns.
  • No cell phones  or personal calls except in emergencies. No smoking during service. No gum  chewing anytime.
  • Be thoroughly familiar  with all standards of proper service etiquette and will practice these  standards throughout the guests dining experience. Consistently delivers  courteous, professional service. Maintains high standards of cleanliness  (personal appearance, equipment and facility) at all times.
  • Be aware of  all liquor laws as well as company and departmental policies regarding  consumption of alcoholic beverages.
  • Attend all  staff meetings and supplemental training sessions.
  •  Must be extremely organized; able to  expedite multiple orders completely and correctly. Works well with food and  beverage teammates and support departments. Good communication essential.  Relays guest complaints and comments to supervisor.
  • Must be motivated  and a self starter. Takes the initiative to identify and undertake  projects during slow periods. Keeps work area and equipment clean and  organized at all times. Fulfills side duties as assigned by Room Service  Captain and manager.
  • Ensures all  equipment is functioning properly, reporting any problems to the Room  Service Captain or manager immediately.
  • Performs any  other duties as assigned by the Director of Food and Beverage, Room  Service Captain or Room Service Manager.
 Specific job knowledge, skill and ability:


The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he/she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

  • Must be in  good physical condition; able to drive a golf cart, and lift and quickly  transport heavy trays and hot boxes up to 60 lbs.
  • Able to work  outdoors in inclement weather when necessary. Can carry loaded trays on  slippery surfaces. Can handle hot plates and equipment.
  • Solid  interpersonal and communication skills. Pleasant personality to  effectively deal with guests; questions and service, and to contribute to  the overall atmosphere of teamwork with fellow employees. Strong attention  to detail a must.
  • Must have previous  sever experience. Is knowledgeable regarding food, beverage and room  service techniques. Takes pride in their department and property; is  detail orientated.
  • Has a sincere  desire to provide the utmost in guest service.
  • Must  adhere to practices of occupational safety and  health including wearing personal protective equipment when  required.

Appearance Requirements:

  • Proper  professional attire required by following appearance guidelines as set  forth in the Employee Handbook.
  • Appearance  must always be neat, clean and professional.

County Legal Requirements

  • Must possess a  valid Maricopa County Health Dept. Food Handlers card to be kept on file.
  • Must have  completed County & State Liquor training. 

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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