Job Description

Benchmark’s company culture is central to our management philosophy. The company’s stated purpose is "to provide an entrepreneurial environment where determined people dare to create, share, and build futures.

To be the "benchmark" by which all others are judged takes passion, courage, and dedication. We invite you to explore our extraordinary offering of unique opportunities, all with a common goal of providing an unforgettable journey.

Job Description Summary:

The In Room Dining Server is responsible for assembling and delivering orders to the guest’s room. 

Job Description:

  • Be thoroughly familiar with the menus, ingredients and methods of preparation for each dish, wine list, as well as hours of operation for all food and beverage outlets.
  • Has a thorough knowledge of the room layout and the property in general. Is knowledgeable about Hotel Valley Ho and its amenities.
  • Collects orders from the kitchen, ensuring they have been prepared correctly; and to promptly and efficiently deliver to the guest’s room.
  • Responsible for fulfilling all functions as required by accounting; Submitting signed checks to R.S. Telephone Operator, reconciling daily sales etc.
  • Assists with the collection of Room Service trays and other food and beverage items from the guest rooms. This also includes proper breakdown of trays and other items.
  • No cell phones or personal calls except in emergencies. No smoking during service. No gum chewing anytime.
  • Should be familiar with Room Service Telephone Operators duties, and fill that position when needed.
  • Be thoroughly familiar with all standards of proper service etiquette and will practice these standards throughout the guests dining experience.
  • Consistently delivers courteous, professional service. Maintains high standards of cleanliness (personal appearance, equipment and facility) at all times.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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