Benchmark’s company culture is central to our management philosophy. The company’s stated purpose is "to provide an entrepreneurial environment where determined people dare to create, share, and build futures.
To be the "benchmark" by which all others are judged takes passion, courage, and dedication. We invite you to explore our extraordinary offering of unique opportunities, all with a common goal of providing an unforgettable journey.
Job Description Summary:Enhance the guest’s experience at VH Spa for Vitality + Health by providing superior guest service during reservations, check-in, and out of the spa lounges. Recognize and interact with the guests and residents, provide a superior presentation of the lounge, while creating an environment of relaxation and luxury.
- Address guests by their name each time they are encountered.
- Take reservation appointments, review bookings for the day checking for booking errors, special requests, guest notes, etc.
- Perform check-in/out functions professionally and efficiently.
- Be extremely knowledgeable and able to accurately describe and sell each service and product appropriately.
- Attend departmental meetings and training sessions when scheduled.
- Provide assistance when necessary throughout VH Spa.
- Speak English with co-workers in the presence of guests and in guest contact areas.
- Perform any other duties as assigned by the Assistant Spa Director or any other spa manager.