Job Description



About Us

At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.   Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.   Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.   Check out this video for more information on our great company!

Location Description

  Welcome to Hotel Valley Ho, nestled in the vibrant city of Scottsdale, Arizona, and proudly part of the Pyramid Global Hospitality portfolio. Boasting 241 stylish guest rooms and 13,000 sq ft of versatile meeting space across 11 rooms, Hotel Valley Ho is more than just a place to stay-it's a dynamic environment that seamlessly blends comfort with career opportunities.   In the sun-soaked ambiance of Scottsdale, Hotel Valley Ho embodies the work culture fostered by Pyramid Global Hospitality, where professional growth and seizing opportunities are at the forefront. As a member of the Pyramid Global team, you'll enjoy benefits such as a 401k with a company match and recognition programs tailored to celebrate your achievements.   Join us at Hotel Valley Ho, where your pathway to a fulfilling career is guided by an excellent People First Culture. It's about being part of a professional team that understands Scottsdale's unique energy while supporting your individual career journey. Welcome to a professional environment within Pyramid Global Hospitality that encourages your personal and professional development!


Position Summary:

Enhance the guest’s experience at VH Spa for Vitality + Health by providing superior guest service during check in and check out, by providing tours of the spa facility, scheduling appointments, and charging for services while creating an environment of relaxation and luxury.  Contributing to leadership in VH Spa by supervising hosting and service provider staff on-shift.  Contributing to the business health of VH Spa by participating in Leadership Team meetings and taking on specific responsibilities as assigned by the Spa Director.


Supervisory Responsibilities:


  • Carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
  • Leadership:
    • Provide training to all spa host associates and service providers related to spa software for appointment bookings, POS and file maintenance
    • Provide support, direction and feedback to the spa hosts and service providers
    • Assist guests in all spa, retail and fitness areas as needed
  • Provide leadership to all associates to ensure high quality, knowledgeable personnel.
  • Taking on responsibilities as assigned by the Spa Director (i.e. computer/marketing software management, design and/or production of promotional materials, maintenance of the VH Spa internet micro-site, editing of monthly spa newsletter).
  • Supervising the hosting and service provider staff during spa shifts, assigning duties as needed.
  • Overseeing spa retail and including inventory of merchandise.



Specific job knowledge, skill and ability:


The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he/she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

  • Exceptional leadership ability in directing staff
  • Strong business management and communication skills
  • Ability to work within the spa leadership team
  • Strong customer service, hospitality and spa background
  • Computer experience needed
  • Professional, flexible and positive attitude
  • Superior organizational skills
  • Detailed oriented
  • All responsibilities of a Spa Host
  • Attend monthly Spa Roundtable meetings

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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